We offer a 30 day no quibble refunds policy, allowing you to return or exchange an item upto 30 days
after receiving it for a full refund (excluding the original postage charge). The items must be returned
in their original packaging in an unused condition and at your cost.
If you wish to cancel your order before your goods have been dispatched please contact us as soon as
possible for a full refund, as we are unable to refund any postage charges once the goods have been despatched unless damaged or faulty.
If you have received faulty, damaged, incorrect or misdescribed goods we will offer an exchange of the goods
or a full refund including postage charges. We will also pay for the postage costs incurred in returning the goods.
We will provide details of the postage method to be used for the return on receipt of your request to return an item.
If you are unsatisfied with your purchase in any way or wish to return or exchange a product email us at
with full details of the situation so we can try and resolve the problem to your
satisfaction and provide details on how to proceed.